Properly Review: Airbnb Cleaning Management Software

Properly Review & Tutorial: Airbnb Cleaning Management Software

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Properly is a cleaning management app that helps Airbnb hosts provide a visual checklist to their cleaners, enabling them to deliver an outstanding and customized turnover in between stays.

One of the toughest challenges we face as Airbnb hosts, is to find a good cleaner. Our guests expect  impeccable cleaned areas throughout the property. A single hair found in the bedroom can cause a guest to have visualizations of what may have happened there a a few hours ago, significantly affecting the guest experience. 

Not all cleaners set the bar this high, and understandably so. You can't expect a cleaner who has no experience in the hospitality industry to have these high standards. But even if you find a cleaner who will go the extra mile to make sure your pad is super clean, there's more to it.

An Airbnb turnover is more than a cleaning

An Airbnb turnover emcompasses much more than just a thourough cleaning. It includes additional tasks, such as emptying the fridge, making sure the guests didn't leave anything behind, and placing fresh toillet rolls in bathrooms. It's about setting up your Airbnb home to WOW your guests. 

An Airbnb turnover is preparing the property to receive a specific group of guests. I say specific, because different groups of guests have different needs. If there is a baby in the group, the baby kot should be setup for example. The size of the group also matters, as it defines the amount of towels and other type of ammenities to provide.

The value of a perfect turnover

A perfect turnover service resulst in your guests having a great first impression of your space, and we all know how important first impressions are. It sets the vibe for the rest of the stay. If something isn't right, guests will immediately wonder what else might be missing. That's the last thing you want as an Airbnb host. 

To summarize, as Airbnb hosts we face two challenges:

1. How do you find a cleaner who the required high standards of cleanliness? 

2. How can you communicate the additional tasks that have to be performed in order to prepare your Airbnb for the next group of guests? 

This is where Properly comes in. Properly solves both these challenges, by enabling Airbnb hosts to 1) connect with certified cleaners through their marketplace and 2) provide a virtual checklist to their cleaners.

Pretty sweet right? Let's dive into the details.

Finding a cleaner through the Properly marketplace

Properly's marketplace connects hosts who are looking for a great cleaner with hospitality cleaners that have been on-boarded by other Airbnb hosts. Simply fill in your location to see a selection of all certified cleaners in your area.

In order to see all cleaners and to show you cleaners that match your requirements, Properly needs to connect to your Airbnb listing. Once you're connected, they will also be able to provide you with estimated hourly rates.

If you need a cleaner right away, you can fill in the date, time and location of your cleaning job. Properly will then send a request to one or several cleaners listed on their marketplace. Once a cleaner accepts the job, he or she will show up at the scheduled time to complete the turnover.

The next step is to download the properly app.