February 3, 2021
airbnb trends remote workers

Work in Paradise: Airbnb Trends Towards Remote Workers in 2021

It's no secret that remote work has increased dramatically this year. This has caused one of the biggest Airbnb trends of the year – catering to […]
January 27, 2021

How To Setup Your Digital Airbnb Guidebook In 2021

Guests have more questions now than ever.  If you've traveled recently, you've probably had a few questions yourself. You're wondering if the Google hours at the […]
January 20, 2021
Airbnb tips 2021

9 Lessons To Help You Grow Your Airbnb Business in 2021

2020 was a roller coaster ride for short-term rental hosts. So, what did Airbnb hosts that stuck it out learn in 2020? And how can we […]
January 6, 2021
prevent parties on airbnb

Prevent House Parties at Your Airbnb: Tips for 2021

With all the social restrictions in place right now, people are itching for ways to let go.   If you’re an Airbnb host, a house full […]
December 30, 2020
airbnb pet friendly feature

How to Make Your Airbnb Pet Friendly and Increase Revenue up to 25%

Have you considered making your Airbnb pet friendly? Many people are traveling closer to home with new restrictions. This means they are bringing the whole family, […]
December 22, 2020
AIRBNB DEMAND DRIVERS

Airbnb Demand Drivers Every Host Should Know in 2021

Keep the same price on your short-term rental every day? Knowing these 3 Airbnb Demand Drivers could increase your revenue by 40% or more. Seriously.  Back […]
December 16, 2020
Cohosting on Airbnb

Cohosting on Airbnb: Lessons From a Legend

A lot of people ask me about how to get started cohosting on Airbnb.   So, on this week’s episode of Get Paid For Your Pad, […]
December 10, 2020

Investing in Short Term Rentals : Lessons From a Legend

I’ve been getting a ton of questions from you guys about investing in short term rentals,  and how to start growing your business.  So,  this month […]
November 15, 2020
7 profitable ways to grow your direct bookings

7 Profitable Ways To Grow Your Direct Booking Website

Author: Keiran Griffiths | CMO Lifty Life Vacation Rentals Many short term rental operators are looking to improve their online visibility, rely less on the large […]
August 31, 2020

The New Traveler Persona: How to Stay Relevant to Your Target Market in 2020

The past few months mark an inflection point for the short-term rental industry. The world has changed, and so have traveler behaviors and expectations. There’s a new […]
May 11, 2020
increase bookings vacation rental website

11 Ways to Increase Bookings On Your Vacation Rental Website

There are a few things you can do to your direct booking website that help increase bookings quickly. With some of these vacation rental marketing strategies, […]
May 4, 2020
vacation rental scams

Vacation Rental Scams: How Vulnerable Hosts Can Protect Themselves

Vacation rental operators have always been at risk, but it seemed less scary before. We had Airbnb to verify guests and protect us. There wasn't a global crisis […]

If you manage one or two properties on Airbnb, it’s fairly easy to keep track of your communications with cleaners and maintenance personnel. But as you grow a STR business, it gets more and more challenging to oversee quality control and keep up with routine maintenance on multiple listings. So, what can you do to streamline your cleaning and maintenance processes and maintain a high-quality guest experience—no matter how many properties you manage?

Jeremy Gall serves as CEO of Breezeway, the leading property care and operations platform for short-term rentals. The Breezeway software helps coordinate, communicate and verify detailed work, supporting STR hosts in delivering the best possible guest experience across a portfolio of properties. Jeremy got his start in the STR space in 2006 as the cofounder of vacation rental marketplace FlipKey before shifting his focus to management and founding Breezeway in 2016.

On this episode of Get Paid for Your Pad, Jeremy joins me to explain how Breezeway helps hosts scale a STR business, facilitating communication with cleaners and other service personnel and automating as much of the turnover process as possible. We explore the role cleaning and maintenance staff play in helping us build a brand and tailor the guest experience as we grow. Listen in to understand how the Breezeway guest messaging product works and learn how Jeremy’s software is tailored specifically to YOUR vacation rental business.

Topics Covered

What inspired Jeremy to build Breezeway

  • Host needs around property maintenance
  • Higher guest expectations for experience

How a STR cleaner’s job goes beyond cleaning

  • Support host in delivering guest experience
  • Manage inventory, identify maintenance issues

How Breezeway helps hosts scale a STR business

  • Smart technology to manage cleaning schedule
  • Plan recurring maintenance, quality control
  • Automate as much of turnover as possible
  • Coordinate with all external service providers

Jeremy’s insight on how the Breezeway system works

  • Connect with main marketing channel or PMS
  • Set up workflows (tailored to your business)
  • Deploy with existing service providers

How the Breezeway messaging product functions

  • Text guests shortly after arrival
  • Offer guests concierge service

Communicating with service personnel on Breezeway

  • Create task in system, sends auto alert
  • Service personnel provides feedback

Connect with Jeremy

Breezeway

Email vip@breezeway.io

Resources

STR Profit Academy

Legends X

Get Paid for Your Pad on YouTube

Email jasper@getpaidforyourpad.com

Sponsor

Hostfully [Discount Code PAD]

June 14, 2021
Streamline your cleaning and maintenance with Breezeway

Streamline Your Cleaning and Maintenance with Breezeway – with Jeremy Gall (387)

If you manage one or two properties on Airbnb, it’s fairly easy to keep track of your communications with cleaners and maintenance personnel. But as you […]
June 8, 2021

Automatically Collect Guest Emails with StayFi (Ep386)

There are two ways to get more direct bookings: You can either find new customers or get current customers to return. And when you try to […]
May 4, 2021
Destination Creation with Will Slickers

Destination Creation – with Wil Slickers (Ep382)

Wil Slickers is the host of the popular hospitality podcast Slick Talk, the podcast for anyone and everyone in the hospitality industry that loves what they do […]
April 21, 2021
Lessons from the Legends X Accelerator

Lessons From The Legends X Accelerator (Ep381)

We launched the Legends X Accelerator program to help hosts build a thriving hospitality brand. Over 50 short-term rental companies joined the program, and we're seeing […]
April 13, 2021

From 8 to 50 Units in Less Than a Year (Ep380)

Do you see other short-term rental hosts as competitors or potential collaborators? It may seem counterintuitive, but connecting with other STR entrepreneurs for support can lead […]
April 6, 2021

What to Do When Your Airbnb Guest Sues You (Ep379)

Even if you take every possible precaution, there’s still a chance that an Airbnb guest could get hurt on your property and sue you for negligence. […]
March 29, 2021

Million Dollar Marketing Secrets (Ep378)

Are you chasing property owners and investors in an attempt to scale your short-term rental management portfolio? What if you could market yourself in a way […]
March 24, 2021
Introducing the Legends X Accelerator

Introducing the Legends X Accelerator (Ep377)

Today we announce the official launch of the Legends X Accelerator program! Legends X Is The Elite 90-Day Group Coaching Program For Growing Short-Term Rental Business Owners. […]
March 24, 2021
How systems make your life easier as an Airbnb hosT

How systems make your life easier as an Airbnb host (Ep376)

Today we cover one of the most challenging tasks every business owner faces: creating systems and processes. Systems are extremely important for growing a hosting business. […]
March 3, 2021
Three pillars of a successful hospitality brand

Three Pillars of a Successful Hospitality Brand (Ep375)

After years of working with the top short-term rental companies, we've established that every company has three pillars that are essential to their success. There are […]
February 24, 2021
The Launch of Overnight Success

The Launch of Overnight Success (Ep374)

As you know, Eric and I have been working together for a few years now building different products and events for the short-term rental industry. To […]
February 15, 2021

The 15% Airbnb Host Fee and Adjusting Your Prices (Ep373)

As of December 7, 2020, Airbnb hosts who use third-party property management software are required to use Simplified Pricing (unless your listings are in the US, […]