Would you rather teach your Airbnb guests how to use the coffee maker OR have a cup of coffee with them? Connecting with the travelers sharing your home is what Airbnb is all about—and it’s a whole lot more interesting than showing someone how to work your appliances!
Austinite Nathan Rice lost his job in January of 2015. To earn some income while he looked for work, Nathan and his wife Julie listed the spare bedrooms in their home on Airbnb for the SXSW conference. Three years and 400 reviews later, the Rice’s have expanded to four listings and attained Superhost status on the platform.
Today Nathan offers his advice on optimizing the guest experience, explaining how to create a detailed digital house manual that makes you more approachable AND saves time. He shares insight on leveraging your photo gallery to communicate with potential guests and playing up your strengths in the listing description. Listen in for Nathan’s tips around making your guests more comfortable when they are sharing space and borrowing from other industries to up your hospitality game!
How Nathan got into hosting on Airbnb
Nathan’s insight on improving the guest experience
Nathan’s secrets to communicating through your photo gallery
Why Nathan stopped renting spare bedrooms when daughter was born
Nathan’s advice around making guests comfortable sharing your home
The topics covered in Nathan’s eBook
This episode is sponsored by Aviva IQ. Aviva IQ automates messages to your Airbnb guests. It’s also free!