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EP032: The Five Most Common Mistakes Airbnb Hosts Make

Jasper talks about the five most common mistakes that Airbnb hosts make. These mistakes are all easily prevented and doing so will significantly improve the results of your Airbnb listing.

Jasper explains in detail how to make sure to prevent these mistakes. He talks about how to get great pictures for your listing, how to communicate with your guests, how to respond correctly to reviews, setting the right cancelation policy and how to set your prices optimally.

In this episode you will learn:

Why pictures are important

1) Pictures are the FIRST thing users will look at2) Pictures determine whether users will check out your listing3) Bad pictures prevent users from booking your place

How to get good pictures

1) Get the Airbnb Photographer (it’s FREE!!!)2) Make sure your house is tidy and there is enough light3) Upload a picture of every room4) Add pictures of your neighborhood5) Add a floor plan6) Add a picture of your internet speed (speedtest.net)

How to communicate with your guests

1) Be responsive2) Provide a guidebook3) Ask questions4) Contact your guests several times pre-arrival5) Contact your guests within 24 hours after arrival

Why you should respond to reviews

1) Only takes a few minutes2) Shows that you care3) Respond to everyone, not just negative ones4) Be polite5) Mention you will make improvements6) Never argue with guests (win the battle, lose the war)

Why you shouldn't use a strict cancelation policy

1) Deters guests from making inquiries & bookings2) Use flexible or moderate3) Guest won’t cancel very often4) If canceled, you can still get another booking

How to adjust pricing according to demand based on

1) Weekday vs Weekends2) Seasonality3) Special dates4) Last minute pricing

How to find out how demand varies over time

1) Check prices and availability of hotels2) Check the calendar of nearby Airbnb listings3) Search for visitor stats (local tourism board)4) Search for events, conferences, concerts etc5) Experiment

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