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Discussion – 


Discussion – 


Scale Your Hosting Business with the VOS System (Ep452)

How do you scale a short-term rental business? The answer seems obvious, right? You simply take on more and more listings.

But adding listings willy-nilly is not sustainable. It turns you into a Hectic Host, and before long, you can't keep up with the demands of running a vacation rental business.

So, what makes a hospitality brand both sustainable and scalable? What do successful STR operators do to grow their businesses the right way?

On this edition of STR Conversations, Eric and I sit down to discuss the VOS system we teach in the Legends X program, describing where the framework came from and who it’s designed to serve.

We walk you through the three pillars of VOS (vision, operations and scale) and explain why developing a brand identity and guest avatar serves as the foundation of the system.

Listen in for insight on leveraging hands-on management to create extraordinary guest experiences and learn how the VOS system can help YOU scale a sustainable STR hosting business.

Topics Covered

  • How the pandemic inspired the development of the VOS system
  • The 3 pillars of the VOS system—vision, operations and scale
  • What type of host the VOS system is designed to support
  • How implementing VOS helped Tim Mortimer grow from 40 to 100 listings
  • Why it’s not a good idea to scale a STR business without a clear vision
  • How having a vision for your STR business simplifies decision-making
  • The elements of VOS Eric noticed at Retrograde Retreat
  • The benefit of marketing your brand to a specific guest avatar
  • How to leverage hands-on management in your Airbnb business


Tim Mortimer

The Spirit to Serve: Marriott’s Way by JW Marriott and Kathy Ann Brown

Hicksville Trailer Palace

Retrograde Retreat

Stay Awhile Cabins on Instagram

This Is Marketing: You Can’t Be Seen Until You Learn to See by Seth Godin


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Email jasper@getpaidforyourpad.com

Legends X Short-Term Rental Accelerator