August 19, 2021
ultimate_guide_providing_broadband_internet_in_your_airbnb_property

Ultimate Guide to Providing Broadband Internet in Your Airbnb Property

Airbnb has been a revolution for the hospitality industry. With regular homeowners able to list properties for temporary lets, the platform has been a boom with modern […]
August 4, 2021
gpfyp_blogpost_from_hectic_host_to_millionaire_manager

From Hectic Host to Millionaire Manager

Airbnb hosts pay attention...there's a brand new online event coming up called From Hectic Host to Millionaire Manager. This FREE event will take place on Thursday August […]
February 3, 2021

Work in Paradise: Airbnb Trends Towards Remote Workers in 2021

It's no secret that remote work has increased dramatically this year. This has caused one of the biggest Airbnb trends of the year – catering to […]
January 27, 2021

How To Setup Your Digital Airbnb Guidebook In 2021

Guests have more questions now than ever.  If you've traveled recently, you've probably had a few questions yourself. You're wondering if the Google hours at the […]
January 20, 2021

9 Lessons To Help You Grow Your Airbnb Business in 2021

2020 was a roller coaster ride for short-term rental hosts. So, what did Airbnb hosts that stuck it out learn in 2020? And how can we […]
January 6, 2021

Prevent House Parties at Your Airbnb: Tips for 2021

With all the social restrictions in place right now, people are itching for ways to let go.   If you’re an Airbnb host, a house full […]
December 30, 2020

How to Make Your Airbnb Pet Friendly and Increase Revenue up to 25%

Have you considered making your Airbnb pet friendly? Many people are traveling closer to home with new restrictions. This means they are bringing the whole family, […]
December 22, 2020

Airbnb Demand Drivers Every Host Should Know in 2021

Keep the same price on your short-term rental every day? Knowing these 3 Airbnb Demand Drivers could increase your revenue by 40% or more. Seriously.  Back […]
December 16, 2020

Cohosting on Airbnb: Lessons From a Legend

A lot of people ask me about how to get started cohosting on Airbnb.   So, on this week’s episode of Get Paid For Your Pad, […]
December 10, 2020

Investing in Short Term Rentals : Lessons From a Legend

I’ve been getting a ton of questions from you guys about investing in short term rentals,  and how to start growing your business.  So,  this month […]
November 15, 2020

7 Profitable Ways To Grow Your Direct Booking Website

Author: Keiran Griffiths | CMO Lifty Life Vacation Rentals Many short term rental operators are looking to improve their online visibility, rely less on the large […]
August 31, 2020

The New Traveler Persona: How to Stay Relevant to Your Target Market in 2020

The past few months mark an inflection point for the short-term rental industry. The world has changed, and so have traveler behaviors and expectations. There’s a new […]

If you manage Airbnb listings remotely, operations can be a real challenge.

When you can’t be there to supervise, how do you maintain quality control? How do you make sure that your cleaners and maintenance workers are meeting expectations?

David Golshan is the entrepreneur and real estate investor behind StayWithDave, a short-term rental business with properties in Los Angeles, Orange County and the Smoky Mountains.

On this episode of Get Paid for Your Pad, Dave asks me questions about the operations of his Airbnb business, describing how hard it is to find contractors he can count on when unexpected issues arise.

I offer advice on managing operations remotely, explaining how to hold cleaners and maintenance workers accountable and incentivize them to do a good job.

Listen in for insight on putting systems in place to prevent operations issues and learn how to hustle to find good team members for your short-term rental business—despite the current labor shortage!

Topics Covered

The ins and outs of Dave’s Airbnb business

  • Listings in LA, Orange County & Smoky Mountains
  • Transition from arbitrage to management model

How to manage operations remotely

  • Hire cleaner or cohost who’s invested in your vision
  • Develop systems to prevent issues

How to hold STR team members accountable

  • Job score card for everyone who works with you
  • Offer financial reward for achieving KPIs

Sample key performance indicators for STR cleaners

  • Airbnb ratings
  • Consistency

Sample KPIs for short-term rental maintenance staff

  • No guest complaints about things not working
  • Show up within certain amount of time

Why it’s crucial to develop KPIs for contractors

  • Align incentives with team members
  • Incentivize to do good job

How to find maintenance workers and cleaners

  • Online platforms may not work in labor shortage
  • Stay in area and build relationships in person

Connect with Dave

StayWithDave

StayWithDave on Instagram

Resources

Dave on Get Paid for Your Pad EP043

Get Paid for Your Pad: How to Maximize Profit from Your Airbnb Listing by Jasper Ribbers and Huzefa Kapadia

The Risks of Arbitrage on Get Paid for Your Pad EP419

Julie George

Breezeway

Thumbtack

STR Legends Mastermind

Legends X 90-Day STR Accelerator

Email jasper@getpaidforyourpad.com

Sponsor

Hostfully [Discount Code PAD]

November 1, 2021

Into the Weeds of the Operations of an Airbnb Business, Part I—with David Golshan (Ep420)

If you manage Airbnb listings remotely, operations can be a real challenge. When you can’t be there to supervise, how do you maintain quality control? How […]
September 10, 2021

Why You Need a Vision for Your Airbnb Business (Ep406)

 Don’t think you need a vision for your Airbnb business? If you’re trying to grow a short-term rental company, but you haven’t given any thought to what […]
December 22, 2020

Airbnb Demand Drivers Every Host Should Know in 2021

Keep the same price on your short-term rental every day? Knowing these 3 Airbnb Demand Drivers could increase your revenue by 40% or more. Seriously.  Back […]
April 11, 2020

How to Write a Recession-Proof Vacation Rental Business Plan

Running a vacation rental has been around for years. Airbnb may have taken up the urban market – and is now in deep water with the coronavirus […]
October 23, 2019

How to Start an Airbnb Business and Absolutely Crush It

If you have a second home, or an extra room, or even just a computer, you can start and scale an Airbnb business. But maybe you’re […]
September 24, 2019
incorporate you rental property

Should Your Incorporate Your Rental Property? Pros & Cons

Your occupancy rates are higher than ever and your nightly prices are ideal. You're getting consistently booked by ideal guests who leave raving reviews of your […]
September 20, 2019

How to Make Money With Airbnb Arbitrage

There are over a million searches on Google for the term “What is rental arbitrage”.  With the coronavirus crisis hitting the short-term rental industry like a […]
August 20, 2019
co-hosting business model

Overcoming Strict Airbnb Regulations with the Co-Hosting Business Model

If you’re hosting on Airbnb, it’s important that you stay up-to-date on all the latest rules and regulations, especially since these laws vary on a city-to-city […]
July 10, 2017

EP169: How to Close the Gap For Your Airbnb Guests

The safe approach to designing your space for Airbnb involves a very clean, sterile look complete with your basic IKEA furniture. But today’s guest prefers to […]
March 13, 2017

EP135: The Airbnb Story with Leigh Gallagher

Airbnb owes much of its success to the visual appeal of the site, which has been referred to as “Pinterest meets real estate porn.” But did […]
February 20, 2017

EP129: The Importance of Diversifying Your Airbnb Business

Jasper talks with Peter, the host of Clyde River Cottage in southern Australia. With a background in the hospitality business, Peter is well-versed in providing guests […]