February 3, 2021
airbnb trends remote workers

Work in Paradise: Airbnb Trends Towards Remote Workers in 2021

It's no secret that remote work has increased dramatically this year. This has caused one of the biggest Airbnb trends of the year – catering to […]
January 27, 2021

How To Setup Your Digital Airbnb Guidebook In 2021

Guests have more questions now than ever.  If you've traveled recently, you've probably had a few questions yourself. You're wondering if the Google hours at the […]
January 20, 2021
Airbnb tips 2021

9 Lessons To Help You Grow Your Airbnb Business in 2021

2020 was a roller coaster ride for short-term rental hosts. So, what did Airbnb hosts that stuck it out learn in 2020? And how can we […]
January 6, 2021
prevent parties on airbnb

Prevent House Parties at Your Airbnb: Tips for 2021

With all the social restrictions in place right now, people are itching for ways to let go.   If you’re an Airbnb host, a house full […]
December 30, 2020
airbnb pet friendly feature

How to Make Your Airbnb Pet Friendly and Increase Revenue up to 25%

Have you considered making your Airbnb pet friendly? Many people are traveling closer to home with new restrictions. This means they are bringing the whole family, […]
December 22, 2020
AIRBNB DEMAND DRIVERS

Airbnb Demand Drivers Every Host Should Know in 2021

Keep the same price on your short-term rental every day? Knowing these 3 Airbnb Demand Drivers could increase your revenue by 40% or more. Seriously.  Back […]
December 16, 2020
Cohosting on Airbnb

Cohosting on Airbnb: Lessons From a Legend

A lot of people ask me about how to get started cohosting on Airbnb.   So, on this week’s episode of Get Paid For Your Pad, […]
December 10, 2020

Investing in Short Term Rentals : Lessons From a Legend

I’ve been getting a ton of questions from you guys about investing in short term rentals,  and how to start growing your business.  So,  this month […]
November 15, 2020
7 profitable ways to grow your direct bookings

7 Profitable Ways To Grow Your Direct Booking Website

Author: Keiran Griffiths | CMO Lifty Life Vacation Rentals Many short term rental operators are looking to improve their online visibility, rely less on the large […]
August 31, 2020

The New Traveler Persona: How to Stay Relevant to Your Target Market in 2020

The past few months mark an inflection point for the short-term rental industry. The world has changed, and so have traveler behaviors and expectations. There’s a new […]
May 11, 2020
increase bookings vacation rental website

11 Ways to Increase Bookings On Your Vacation Rental Website

There are a few things you can do to your direct booking website that help increase bookings quickly. With some of these vacation rental marketing strategies, […]
May 4, 2020
vacation rental scams

Vacation Rental Scams: How Vulnerable Hosts Can Protect Themselves

Vacation rental operators have always been at risk, but it seemed less scary before. We had Airbnb to verify guests and protect us. There wasn't a global crisis […]

If you manage one or two properties on Airbnb, it’s fairly easy to keep track of your communications with cleaners and maintenance personnel. But as you grow a STR business, it gets more and more challenging to oversee quality control and keep up with routine maintenance on multiple listings. So, what can you do to streamline your cleaning and maintenance processes and maintain a high-quality guest experience—no matter how many properties you manage?

Jeremy Gall serves as CEO of Breezeway, the leading property care and operations platform for short-term rentals. The Breezeway software helps coordinate, communicate and verify detailed work, supporting STR hosts in delivering the best possible guest experience across a portfolio of properties. Jeremy got his start in the STR space in 2006 as the cofounder of vacation rental marketplace FlipKey before shifting his focus to management and founding Breezeway in 2016.

On this episode of Get Paid for Your Pad, Jeremy joins me to explain how Breezeway helps hosts scale a STR business, facilitating communication with cleaners and other service personnel and automating as much of the turnover process as possible. We explore the role cleaning and maintenance staff play in helping us build a brand and tailor the guest experience as we grow. Listen in to understand how the Breezeway guest messaging product works and learn how Jeremy’s software is tailored specifically to YOUR vacation rental business.

Topics Covered

What inspired Jeremy to build Breezeway

  • Host needs around property maintenance
  • Higher guest expectations for experience

How a STR cleaner’s job goes beyond cleaning

  • Support host in delivering guest experience
  • Manage inventory, identify maintenance issues

How Breezeway helps hosts scale a STR business

  • Smart technology to manage cleaning schedule
  • Plan recurring maintenance, quality control
  • Automate as much of turnover as possible
  • Coordinate with all external service providers

Jeremy’s insight on how the Breezeway system works

  • Connect with main marketing channel or PMS
  • Set up workflows (tailored to your business)
  • Deploy with existing service providers

How the Breezeway messaging product functions

  • Text guests shortly after arrival
  • Offer guests concierge service

Communicating with service personnel on Breezeway

  • Create task in system, sends auto alert
  • Service personnel provides feedback

Connect with Jeremy

Breezeway

Email vip@breezeway.io

Resources

STR Profit Academy

Legends X

Get Paid for Your Pad on YouTube

Email jasper@getpaidforyourpad.com

Sponsor

Hostfully [Discount Code PAD]

June 14, 2021
Streamline your cleaning and maintenance with Breezeway

Streamline Your Cleaning and Maintenance with Breezeway – with Jeremy Gall (387)

If you manage one or two properties on Airbnb, it’s fairly easy to keep track of your communications with cleaners and maintenance personnel. But as you […]
June 8, 2021

Automatically Collect Guest Emails with StayFi (Ep386)

There are two ways to get more direct bookings: You can either find new customers or get current customers to return. And when you try to […]
August 31, 2020
email marketing for STR hosts

How to Use Email Marketing to Personalize the Guest Experience (Ep. 350)

If your Airbnb listing is a treehouse or a castle, the property itself creates a unique guest experience. But what if your space is a typical, […]
February 12, 2018

EP227: Airbnb Tips from an Austin Superhost

Would you rather teach your Airbnb guests how to use the coffee maker OR have a cup of coffee with them? Connecting with the travelers sharing […]
July 3, 2017

EP167: How to Provide the Ultimate Sleeping Experience for Your Guests

A sleepless night or two can ruin a trip, and though it may be irrational, Airbnb guests often blame their hosts for the fact that they […]
January 30, 2017

EP123: Improve Your Guest Experience With YourWelcome

Jasper is joined by Henry Bennett, Co-founder and CEO of YourWelcome. YourWelcome’s product is a tablet system that hosts can use to provide important information to […]