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Ultimate Guide to Providing Broadband Internet in Your Airbnb Property

Airbnb has been a revolution for the hospitality industry. With regular homeowners able to list properties for temporary lets, the platform has been a boom with modern […]
August 4, 2021

From Hectic Host to Millionaire Manager

Airbnb hosts pay attention...there's a brand new online event coming up called From Hectic Host to Millionaire Manager. This FREE event will take place on Thursday August […]
February 3, 2021

Work in Paradise: Airbnb Trends Towards Remote Workers in 2021

It's no secret that remote work has increased dramatically this year. This has caused one of the biggest Airbnb trends of the year – catering to […]
January 27, 2021

How To Setup Your Digital Airbnb Guidebook In 2021

Guests have more questions now than ever.  If you've traveled recently, you've probably had a few questions yourself. You're wondering if the Google hours at the […]
January 20, 2021

9 Lessons To Help You Grow Your Airbnb Business in 2021

2020 was a roller coaster ride for short-term rental hosts. So, what did Airbnb hosts that stuck it out learn in 2020? And how can we […]
January 6, 2021

Prevent House Parties at Your Airbnb: Tips for 2021

With all the social restrictions in place right now, people are itching for ways to let go.   If you’re an Airbnb host, a house full […]
December 30, 2020

How to Make Your Airbnb Pet Friendly and Increase Revenue up to 25%

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December 22, 2020

Airbnb Demand Drivers Every Host Should Know in 2021

Keep the same price on your short-term rental every day? Knowing these 3 Airbnb Demand Drivers could increase your revenue by 40% or more. Seriously.  Back […]
December 16, 2020

Cohosting on Airbnb: Lessons From a Legend

A lot of people ask me about how to get started cohosting on Airbnb.   So, on this week’s episode of Get Paid For Your Pad, […]
December 10, 2020

Investing in Short Term Rentals : Lessons From a Legend

I’ve been getting a ton of questions from you guys about investing in short term rentals,  and how to start growing your business.  So,  this month […]
November 15, 2020

7 Profitable Ways To Grow Your Direct Booking Website

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August 31, 2020

The New Traveler Persona: How to Stay Relevant to Your Target Market in 2020

The past few months mark an inflection point for the short-term rental industry. The world has changed, and so have traveler behaviors and expectations. There’s a new […]

If you manage Airbnb listings remotely, operations can be a real challenge.

When you can’t be there to supervise, how do you maintain quality control? How do you make sure that your cleaners and maintenance workers are meeting expectations?

David Golshan is the entrepreneur and real estate investor behind StayWithDave, a short-term rental business with properties in Los Angeles, Orange County and the Smoky Mountains.

On this episode of Get Paid for Your Pad, Dave asks me questions about the operations of his Airbnb business, describing how hard it is to find contractors he can count on when unexpected issues arise.

I offer advice on managing operations remotely, explaining how to hold cleaners and maintenance workers accountable and incentivize them to do a good job.

Listen in for insight on putting systems in place to prevent operations issues and learn how to hustle to find good team members for your short-term rental business—despite the current labor shortage!

Topics Covered

The ins and outs of Dave’s Airbnb business

  • Listings in LA, Orange County & Smoky Mountains
  • Transition from arbitrage to management model

How to manage operations remotely

  • Hire cleaner or cohost who’s invested in your vision
  • Develop systems to prevent issues

How to hold STR team members accountable

  • Job score card for everyone who works with you
  • Offer financial reward for achieving KPIs

Sample key performance indicators for STR cleaners

  • Airbnb ratings
  • Consistency

Sample KPIs for short-term rental maintenance staff

  • No guest complaints about things not working
  • Show up within certain amount of time

Why it’s crucial to develop KPIs for contractors

  • Align incentives with team members
  • Incentivize to do good job

How to find maintenance workers and cleaners

  • Online platforms may not work in labor shortage
  • Stay in area and build relationships in person

Connect with Dave


StayWithDave on Instagram


Dave on Get Paid for Your Pad EP043

Get Paid for Your Pad: How to Maximize Profit from Your Airbnb Listing by Jasper Ribbers and Huzefa Kapadia

The Risks of Arbitrage on Get Paid for Your Pad EP419

Julie George



STR Legends Mastermind

Legends X 90-Day STR Accelerator



Hostfully [Discount Code PAD]

November 1, 2021

Into the Weeds of the Operations of an Airbnb Business, Part I—with David Golshan (Ep420)

If you manage Airbnb listings remotely, operations can be a real challenge. When you can’t be there to supervise, how do you maintain quality control? How […]
September 17, 2021

Ideal Operations to Scale Your Airbnb Hosting Business (Ep408)

  You might be surprised to hear that the most downloaded episode of Get Paid for Your Pad so far this year is a show about systems. […]