MULTIPLE LISTING MANAGEMENT

iGMS is a great tool for hosts managing multiple listings on Airbnb, VRBO and Homeaway. 

All properties are listed in the dashboard, making it easy to manage without having to login and logout.  All major operations normally done on the OTA's website (e.g. guest info, reservations, pricing, availability, etc.) can be managed through the dashboard.   

It also combines all of your inboxes into a single inbox, making it easy to stay up to date on all of your inquiries.  Messages can easily be found using the search function.  To ensure that you never miss a message, pop-ups can be set so all team members receive message notifications.

MULTI CALENDAR DASHBOARD WITH iCAL

With iGMS, you can sync all your calendars via iCal into one dashboard which is a great tool if you manage your listings across multiple 3rd Party platforms.  From here you can manage bookings from platforms that iGMS doesn't have a direct integration with, such as Booking.com and TripAdvisor.

From the calendar dashboard you can quickly get up to date with daily check-ins and check-outs making it easy to organise tasks for each property.  You can also contact guests to send courtesy messages the day before arrival or a thank you after they’ve checked out.

AUTOMATED MESSAGES

As hosts, we often find ourselves responding to the same questions over and over.  The automated messaging function is a great way for hosts to be more responsive, especially when managing multiple properties or juggling other life tasks.

The automated messaging feature organises common responses about check-in/check-out, special requests, arrival instructions, etc. allowing you to convert these into templates.  You can also use predefined template elements like guest name, listing address check in/out date/time to personalise your messages.

Automation can be pre-set to specific dates and times so messages can be sent to guests throughout the entire process, from booking to check-out.

TEAM MANAGEMENT

The key benefit of any short term rental management tool is organisation, not only for yourself but for your team members as well.

It's very simple in iGMS to give access to team members such as cleaners and service/repairs, so they can coordinate with each other and create daily task lists.  

You can also set varying access levels for all team members and set the actions each user is able to perform e.g. view only, editing for calendar, prices, tasks, etc.

TASK MANAGEMENT

There are many task management features within the software including  work orders, task lists and to-do notes. 

Work orders can be used to create specialised tasks for cleaners and service (repairs) teams.  All work orders can be viewed in the task list which can be detailed by property with existing work orders or by work order status.  Once complete, you will receive a report making it a great way to track progress.

One of my favourite features is To-do notes.  This little tool allows you to pin a yellow sticky note or task to reservations, so it is easily visible and all team members are able to keep up with the status of specific tasks.

FINANCIAL REPORTING

Tracking financials is really simple with iGMS and is a great alternative to Excel and other accounting software.  

The software pulls in your reservations and outlines all details including total amount paid, outgoings and other fees such as cleaning.

The report can be exported to CSV, so it's easy to convert or transfer the data into Excel if needed.